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General
I've gotten my new Andatech product - what next?
How to Return Mechandise
Andatech Returns Policy
Andatech Warranty Policy
Payment Methods
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Personal Breathalysers
How do I book a calibration?
How do I register an account?
"ERROR 9"/ "ERR9"
"ERR2" / "ERR"
How to remove the battery cover?
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Air Purifiers
ION330 is noisy
Where is the reset button located?
API Sensor light is always red on ION390
Cleaning light switched on (even after cleaning)
HEPA light is still on after replacing filters
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Industrial/Workplace Breathalysers
Andatech Sentry Software Installation Guide
Stuck at "Device Error" notification when changing Soberlive sensor
How to change the Andatech Soberlive sensor
Trouble installing the Alcosense Prodigy software
What is the password of the db1 database file of Alcosense Prodigy?
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Dehumidifiers
Dehumidifier isn't drawing enough water/Area is still really humid even when unit is running
Adapter
Unit blowing out "cool" air
Why has my dehumidifier stopped collecting water?
Does the IONMAX dehumidifier have auto/continuous drain function?
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Humidifiers
How often do you change the demineralization filter?
No mist is being produced
Unpleasant smell from dehumidifier
Abnormal noise
The output volume of the mist is low.
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Manuals and Downloads
Personal Breathalyser Manuals
Dehumidifier Manuals
Industrial Breathalysers
Air Purifier Manuals
Humidifier Manuals
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Others
How long after the unit auto switches off can I turn it back on again?
What does this unit filters?
Cleaning the unit
My Coway Juicepresso Cjp-03 will not power on
The lid on my Coway Juicepresso Cjp-03 will not come off
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