Knowledge Base Andatech Support Portal Personal Breathalysers Error Messages

            "ERR2" / "ERR"

            Possible Cause 1:

            The unit needs to be re-calibrated. If you have had the breathalyser for more than 6 months and / or have used it 200-500 times already, it is probably due for a calibration. 

            Solution 1:

            The unit can either be returned to us for calibration.

            For Alcosense Zenith models only:

            Possible Cause 1 :

            The sensor may just be loose and needs to be re-inserted. 

            Solution 1:

            Remove the sensor cover, take out the sensor chip and then put it back in. This may fix the error. 

            Updated: 01 Apr 2019 12:35 PM
            Help us to make this article better
            2 1