Knowledge Base Andatech Support Portal Industrial/Workplace Breathalysers Andatech Prodigy/Prodigy S

            The Alcosense Prodigy screen has frozen or is unresponsive.

            If your Prodigy screen has become unresponsive or froze, you simply need to calibrate the screen. 

            The steps are:

            1. With the Prodigy unit in OFF mode, press the right button and the left button almost immediately after.

            2. There will be onscreen instructions on calibrating the breathalyser screen. You will need a stylus for this step. The stylus is located on the back of the breathalyser on the top right corner.

            3. Tap 3 times each, following the positions of the arrows or crosses that show on the screen. 

            You can follow instructions on the video below (please press the RIGHT button first, as the video shows otherwise): 

            Updated: 01 Apr 2019 04:52 PM
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