Possible Cause:

Power plug is not plugged in or the unit is not switched on 


  • The power plug must be plugged into a 220V / 50Hz socket
  • Make sure there is power to the unit
  • Press the power button to switch on the unit (the control panel display will light up) and then select your desired function

If your problem is still not resolved, you can contact us by clicking on "New Support Ticket" above for further assistance.