This depends on:
- your location
- whether or not you signed up for a calibration plan
- for normal calibration bookings, whether you added on 'express calibration' (24 business hours turnaround time)
- for normal calibration bookings, whether you selected Standard or Express return postage
- during peak holiday periods, we may also experience some delays with shipping times and calibrations (but we will always inform you beforehand)
A very rough guide on how long it'll take to get your unit back:
For us to receive your breathalyser:
2-5 business days (depending on your location)
For us to calibrate your breathalyser:
1-2 business days (Silver or Gold management plan)
3-5 business days (normal calibration)
For you to receive your breathalyser back:
2-5 business days (depending on your location)
So in total, you may receive your breathalyser back in 5-14 business days or more, depending on your location and the other add-ons you may or not have selected.
Rest assured, you will receive email updates along with the tracking number once we've shipped your unit back to you.