Andatech Support

After changing or replacing the HEPA filters, switch the unit back on and insert a narrow pin into the "Reset" hole. Insert the narrow p...

This is caused by static and not a fault in the LCD. Using a dry microfibre cloth and rubbing the screen with a bit of pressure will help remove the stat...

It all depends on how heavy is the usage however a guide for it:  3-in-1 Filter: Every 6 - 12 months TiO2 filter: Every 12-18 months The pre-fi...

This Ioniser releases negative ions (over 2 million/cc) to help balance and clean the air.

If you are facing the front side of the unit, the air quality/dust sensor is located on the right.   You will see a a small door/latch which you...

Gently clean that blue screw with a cotton swab or blow into it to remove the dust or debris.  You can find instructions accessing the air quality...

Cause #1: Plastic bags in filters have not been removed. Solution #1: Remove plastic bags from filters. ---------------------------------- Cause #2:...