When you first use the dehumidifer and periodically afterwards, you may notice a smell coming from the dehumidifier. This smell has often been described as a "burning" or "chemical" smell - however note that it is not the case as this is the natural smell of the zeolites. 

This is caused by the Zeolite dessicant material and is NOT a sign that the dehumidifer is faulty NOR is it harmful to humans or pets.

The smell have been described as a burning/sour smell. It is normal and will not last long.



For new units, leave your unit running on "Turbo" in the garage or an open space for a few days. This should help reduce the smell.  

For more information on the smell, kindly refer to the user manual provided.