Every Andatech breathalyser is built according to the highest standards, designed to last and perform to its best at all times. The quality and integrity of our breathalysers are what gives us the confidence to offer you the longest and best industrial breathalyser warranty in Australia.
This is our promise to maintain a high degree of quality and reliability in all Andatech breathalysers to ensure that they will be able to serve you for a long time. Our aim is to make owning and using an Andatech breathalyser the best experience possible for our customers.
Calibrate your breathalyser every 6 months from the date of purchase and we will continue to extend the manufacturer's warranty up to 8 years on the sensor, from the original purchase date, as long as the calibrations are maintained.
Read more in Breathalyser Guarantee FAQs
Product Models Covered
All Andatech Workplace Breathalysers are covered. This includes:
- Andatech Prodigy series
- Andatech Surety
- Andatech Sentry
- Andatech Soberlive series
- Andatech Soberpoint series
Warranty Registration
You must register your warranty online on Caltrace within 6 weeks of purchase and upload your breathalyser serial number/s and their proof of purchase.
This allows us to validate your breathalyser, its purchase, and send you email reminders when its calibration is due.
This is also required for us to keep track of your calibrations and extend your eligibility for the extended warranty.
Your CalTrace account will also be required if you decide to sell your breathalyser in the future and transfer it to a new owner.
Calibrations
In order to have repairs made under the Andatech, you must calibrate your breathalyser at least once every 6 months from the date of purchase. Any lapse in these calibrations will void the extended warranty coverage.
You must also retain calibration records to show that the required calibrations have been performed. It is the owner’s responsibility to ensure that calibration services are carried out as required at the time of service.
Andatech will not necessarily deny a warranty claim solely because you do not have records to show that you have maintained or calibrated your breathalyser. However, damage or failures caused by lack of proper maintenance or calibrations are not covered under warranty. In some cases, you may be asked to provide proof of servicing and breathalyser maintenance to verify whether warranty coverage is available for some types of repairs.
For your convenience, calibration reminders and all calibration and service records completed by Andatech are kept in your Caltrace account online. We highly recommend that you register your breathalyser on My Andatech as soon as you receive your breathalyser in order to receive the email reminders and maintain proper records.
If you sell your breathalyser, you should provide your calibration records to the new owner.
If your breathalyser requires repair or service, you must contact Andatech for a repair or warranty claim.
Calibrations and repairs must be done by Andatech’s Authorised Calibration and Service Centres, listed below. This list may be updated periodically.
Warranty & Calibration
Warranty and Service
For calibrations, warranty or repairs, contact Andatech to provide your product details and any issue/s.
You will be provided with an RA# (Return Authorisation Number) and be sent a confirmation email with instructions on returning the unit to us for the warranty service. The email will include a shipping return label with tracking details.
Ensure that you use our provided shipping return label to send the breathalyser back to us for any reason. When sending your breathalyser back to us, ensure that the RA# is clearly stated on the outside of the packaging and that the product is properly packaged so that no damage occurs to the product during transit. A product returned without the RA# will not be accepted.
Authorised Andatech Calibration and Service Centres
Andatech Pty Ltd
(Vermont, VIC 3133)
Visit our website for up-to-date information on the Andatech Guarantee