Andatech Support

General Product & Store FAQs 8

• How do I register my new product?
• Do you have a shopfront I can visit?
• How to whitelist or stop Andatech e-mails going to junk/spam folder?
• What is the difference between an air purifier, a humidifier, and a dehumidifier? Which one do I need?
• Andatech's privacy policy

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Orders and Deliveries 9

• Can I pick-up my order from your office?
• If you're not home to receive the delivery
• Delivery Costs
• International Shipping Enquiries
• Order Processing and Delivery Times

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Warranty and Returns 7

• Andatech Warranty Policy
• Andatech Returns Policy
• How to return your product to us
• AlcoSense Breathalysers Lifetime Guarantee
• Andatech Breathalysers 8 Years Sensor Guarantee

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Ionmax 2-yr Warranty 9

• Ionmax 2 Years Extended Warranty terms and conditions
• 2 Years Warranty on All Ionmax Products Purchased from 1 Jan 2021
• I purchased my Ionmax product in January 2021 but its packaging and manual all mention a 1-year warranty?
• Do I get 2 years warranty if I bought a secondhand or refurbished product in 2021?
• I received a replacement unit under warranty this year. Do I get the 2-year warranty on this unit, too?

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