Ionmax 2-yr Warranty

For Ionmax products purchased since Jan 2021

2 Years Warranty on All Ionmax Products Purchased from 1 Jan 2021
04/02/2021 It has always been Andatech's aim to ensure that our continued commitment to quality is reflected in every aspect of our products, from ...
Fri, 13 Aug, 2021 at 10:33 AM
I purchased my Ionmax product in January 2021 but its packaging and manual all mention a 1-year warranty?
All Ionmax printed packaging and manuals are being updated while we continue to move existing stock that may still show 1-year warranty.  Therefore, we...
Thu, 1 Jul, 2021 at 10:39 AM
Do I get 2 years warranty if I bought a secondhand or refurbished product in 2021?
No - the 2-year warranty is only valid on new products purchased from Andatech and its authorised resellers. Secondhand and used products purchased fro...
Wed, 7 Jul, 2021 at 1:32 PM
I received a replacement unit under warranty this year. Do I get the 2-year warranty on this unit, too?
The warranty period of your replacement unit will follow the warranty period of your original product purchase, so it depends on when your original unit wa...
Thu, 1 Jul, 2021 at 10:34 AM
Does the 2 years warranty cover Ionmax filters and replacement parts too?
No - it only covers the base product i.e. the actual air purifier unit, dehumidifier unit, or humidifier unit. It does not cover consumables such as filter...
Thu, 1 Jul, 2021 at 10:35 AM
I also have extended 2 years warranty on my Ionmax product. How many years warranty coverage do I get now?
  The extended warranty coverage always starts once the standard warranty coverage has ended. If you purchased from 2021 onwards, then you will get th...
Thu, 1 Jul, 2021 at 10:37 AM
My Ionmax product is still under extended warranty. Do I get an additional 1 year warranty?
No - there is no additional 1 year warranty for your product. Your product warrant would follow the original 1-year warranty from its purchase date ...
Mon, 14 Jun, 2021 at 6:13 PM
I purchased a new Ionmax product via trade-in with Andatech in 2021 - does it come with 2 years warranty, too?
Yes - all trade-ins completed with Andatech are considered brand new Ionmax products. Therefore, they will be eligible for 2 years warranty if purchased in...
Thu, 1 Jul, 2021 at 10:40 AM