All Ionmax products come with a standard 2 years warranty.* The 2-years Extended Warranty is an optional add-on purchase available from ionmax.com.au
Protect your investment and have peace of mind, knowing that if something ever does go wrong, you'll be covered.
Ionmax's Extended Warranty increases the term of the standard warranty by a further 24 months after the original manufacturer's warranty has expired.
For example, if your product was purchased on 01.01.2020, the standard warranty of 2 years would expire on 01.01.2022.
If you purchase the extended warranty, the extended warranty would begin from 01.01.2022 and expire in 24 months, on 01.01.2024.
Therefore your total warranty period including the extended warranty would be 4 years from 01.01.2020 to 01.01.2024.
Your invoice or proof of purchase from Ionmax will be sent to your email and will serve as the Extended Warranty certificate.
Should you need to make a claim during the warranty period, you will need to produce your invoice or proof of purchase that shows your purchase of the Extended Warranty for your product.
- The standard warranty conditions will otherwise apply unaltered to this extended warranty
- The Extended Warranty is not transferable
- The Extended Warranty does not apply to accessories, spare parts, and consumables such as filters.
- The Extended Warranty cannot be used in conjunction with or to extend the term of any Ionmax, Andatech or third party extended warranty agreement.
- Use of non-genuine Ionmax consumables and spare parts may void the Extended Warranty.
- Ionmax's service agent may charge you for labour, parts, and delivery or transport costs if any conditions of the Extended Warranty are breached.
- The Extended Warranty can only be purchased within thirty (30) days from the original date that the new Ionmax product was purchased.
Ionmax's normal terms and conditions of sale apply to Extended Warranty orders.
From time to time, Ionmax may revise the Extended Warranty policy and suggests that you should periodically review the current Extended Warranty Policy on this site.
Ionmax will not send you any separate notification of any changes to its Extended Warranty Policy.
To register your Ionmax warranty, go to Andatech Caltrace and create an account or use the Quick Registration option.
*Note: Selected Ionmax products are eligible for extended 2+2 years warranty. Terms and conditions apply. Please read our page on Ionmax 2+2 Years Extended Warranty for further information.